Refund policy

Trailvorai.com is dedicated to providing a reliable shopping experience. If you are not fully satisfied with your purchase, we offer a 30-day return and exchange policy starting from the delivery date.

Eligibility:

• Items must be unused, in their original packaging, and in the same condition as received.

How to Initiate a Return:

• Contact our support team at KarinaSingh4527@hotmail.com with your order number and reason for return.
• Our team will provide detailed return instructions.

Refunds:

• Once the returned item is received and inspected, refunds are processed within 5–10 business days and issued to the original payment method.

Exchanges:

• If an exchange is requested, a replacement will be shipped after the original item is received and verified.

Return Shipping Costs:

• Customers are responsible for return shipping unless the item arrives damaged, defective, or incorrect.